The Atlanta Regional Commission (ARC) is updating the Coordinated Human Services Transportation (CHST) Plan to improve mobility options for older adults, persons with disabilities, people with limited English proficiency, and individuals who are economically disadvantaged, residing in the 19-county Metropolitan Atlanta Transportation Planning Area. The plan aims to identify current mobility needs and challenges and identify gaps in transportation services and programs to help guide development of policies, strategies and recommendations for improvements.
During the process, the ARC sought public input to enhance the traveling experience of these communities and expand their transportation options. A series of engagement opportunities were deployed to gather input and provide updates throughout the process.
Coordinated Human Services Transportation (CHST) includes a broad range of service options designed to meet the needs of older adults, persons with disabilities, and individuals with lower incomes by providing mobility/travel programs and social services that can accommodate their conditions.
Services are often provided by public transit agencies, nonprofit providers, for-profit, private providers, and Medicaid-broker providers.
Examples of human service transportation include:
The CHST Plan aims to improve the transportation options to ensure quality of life for:
The CHST plan is focused on engaging the following stakeholders:
Feedback from stakeholders will help the ARC develop recommendations for new mobility options that improve service efficiency and enhance the user experience.
Have a question or comment? Connect with the project team in the following ways:
ARC’s Strategic Partners are committed to fostering collaborative regional approaches that improve quality of life in metro Atlanta. Their support elevates ARC leadership programs, research and events throughout the year. Learn more.
