March 10, 2017

Limited English Proficiency (LEP) Plan

A person with Limited English Proficiency (LEP) is defined as someone who does not speak English as their primary language and who has a limited ability to read, speak, write or understand English. 

The purpose of the LEP Plan is to outline the responsibilities of ARC in regards to LEP persons and establish a process for providing assistance to them for agency programs, activities and services pursuant to Title VI of the Civil Rights Act of 1964 and Executive Order 13166. 

Metro Atlanta’s LEP Population 

According to the U.S. Census Bureau’s American Community Survey, the 20-county metropolitan planning area has a total population of more than 4.9 million age 5 and older. The Census estimates that 371,393, or 7.6 percent, have Limited English Proficiency (LEP), with Gwinnett County accounting for more than 31.9 percent of this population. About 56.7 percent of LEP persons speak Spanish, followed by Vietnamese  (6  percent), Korean (5.8 percent) and Chinese (5.4 percent). These four groups are targeted for assistance in the LEP plan.  

Title VI of the Civil Rights Act of 1964 

“No person in the United States shall, on the ground of race, color, or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” 

The Atlanta Regional Commission (ARC), as a federal grant recipient, conforms to Title VI of the Civil Rights Act of 1964 and its amendments.

Title VI of the Civil Rights Act of 1964 requires that no person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. Presidential Executive Order 12898 addresses environmental justice in minority and low-income populations. Presidential Executive Order 13166 addresses services to those individuals with limited English proficiency.

ARC is committed to enforcing the provisions of Title VI and to taking positive and realistic affirmative steps to ensure the protection of rights and opportunities for all persons affected by its programs.

ARC’s current Title VI Program and Plan was adopted by the ARC Board in October 2016:

Title VI Policy and Complaint Form

Learn more about ARC’s Title VI procedures and process for filing a Title VI complaints.

Executive Order 13166 

The purpose of Executive Order 13166: Improving Access to Service for Persons with Limited English Proficiency, to clarify Title VI of the Civil Rights Act of 1964 is to ensure accessibility to programs and services to otherwise eligible persons who are not proficient in the English language.

This executive order states that individuals who do not speak English well and who have a limited ability to read, write, speak, or understand English are entitled to language assistance under Title VI of the Civil Rights Act of 1964 with respect to a particular type of service, benefit, or encounter. These individuals are referred to as being limited English proficient or “LEP.” 

Title VI and Executive Order 13166 requires Federal departments and agencies to develop and make available guidance on how recipients of Federal funds should assess and address the needs of LEP individuals seeking assistance. 

Important Documents

ARC has identified the following documents of prime important to the Metro area’s Limited English Proficient (LEP) population, translated into Spanish, Vietnamese, Korean, and Chinese.

Overview of ARC's Services

ARC's Policy for Citizen Input

Additionally, ARC has a number of procedures in place to assist Metro Atlanta residents who are not proficient in the English language – free of charge!

If you need:

  • Written materials in large type or in Braille to participate in an ARC meeting
  • A language interpreter or other assistance at an ARC meeting
  • A document translation or oral summary

Give us a call for assistance: 404-463-3100.

ARC requests at least three weekday’s notice to provide reasonable accommodations. We prefer more notice if possible and make every effort to arrange for assistance as soon as possible.

Ofrecemos asistencia gratuita en interpretación y traducción en persona y por teléfono. Comuníquese con el 404-463-3100 y proveeremos esta ayuda sin costo alguno para usted.

Chúng tôi cung cấp diễn giải và biên dịch miễn phí trực tiếp và trên điện thoại. Vui lòng liên lạc 404-463-3100. Chúng tôi sẽ cung cấp hỗ trợ ngôn ngữ miễn phí cho bạn.

무료로 직접통역 및 전화 통역 서비스를 제공됩니다. 404-463-3100으로 문의하시면 됩니다. 언어 지원은 무료로 제공됩니다.

我們提供免費的專人或電話口譯和翻譯協助。請撥 404-463-3100。我們會免費為您提供語言服務。

NOTICE: Gov. Brian Kemp has extended a public health emergency declaration and a statewide shelter-in-place order for older adults and medically fragile residents through June 12.

The Atlanta Regional Commission office at 229 Peachtree Street, NE Atlanta, is closed to the public until further notice. All employees are working remotely and conducting business operations. ARC employees can be contacted directly during normal business hours. However, if you need immediate assistance call 404-463-3100.

If you are seeking resources for older persons and individuals with disabilities, contact us at404-463-3333 or visit

Learn more about impacted programs, meetings, and events as well as helpful resources for businesses and local governments…